We made it super easy for you to earn Koin on your purchases. There's no plastic card to swipe or barcode to scan, you simple pay as you normally would and we do the rest.
As long as you pay for your purchases using a payment method that you have connected to your Koin Rewards account, whether that be a credit or debit card, or a bank account, you will earn Koin automatically.
Once the transaction has been processed we will send you a notification that any Koin earned has been reserved and allocated to your account.
Usually this notification will come through within a few seconds but sometimes it may take a few minutes.
When can I spend my Koin?
Once your Koin has been allocated to your account it will be in a 'Pending' state until any applicable returns period has passed,; for example, some businesses set a 28 day returns policy, so for these merchants, provided you have not returned your purchase within those 28 days, your Koin will become available to spend on day 29.
What happens if I return my purchase?
If you return a purchase on which you earned Koin, the Koin earned will be removed from your account.